Customer Service That Builds Loyalty (Not Frustration) | Scott Nelson

Great service isn’t just faster — it’s smarter and more human. SAP’s Scott Nelson explains how AI can help teams resolve issues and earn loyalty. Learn how to accelerate service growth: https://sap.to/6053CrB4F 🎧 More episodes of the Trending Chats podcast: Watch on YouTube: https://sap.to/6055CrB4N Listen on Spotify: https://sap.to/6056CrB44 Listen on Apple Podcasts: https://sap.to/6058CrB4A #TrendingChats #CX #CustomerService