Why CX Matters More Than Ever (and What’s Changing) | Ben Nottle

Customer expectations keep moving — CX has to keep up. Ben Nottle (SAP Customer Experience APJ) shares how AI is reshaping engagement and business impact. Learn more about customer experience & CRM solutions from SAP: https://sap.to/6054CrBZu 🎧 More episodes of the Trending Chats podcast: Watch on YouTube: https://sap.to/6055CrBZR Listen on Spotify: https://sap.to/6056CrBZr Listen on Apple Podcasts: https://sap.to/6057CrBZT #TrendingChats #CX #CustomerExperience